How quickly will my order be dispatched?
Orders can take between 2-5 days. We dispatch Monday to Friday, excluding weekends & bank holidays. Orders placed before 1 pm are usually dispatched the same day. Orders placed on Friday afternoon will be processed and dispatched on Monday.
How much does delivery cost?
Our UK Mainland Shipping is £5.00, Standard DPD Courier. Please see our delivery page for more information.
Do you ship outside the United Kingdom?
We currently only ship inside the UK (inc. Northern Ireland and the Channel Islands). Due to COVID and the current Brexit transition, any orders outside UK Mainland are currently been suspended until we are confident that we can continue to offer our customers an excellent delivery service. We hope this can resume soon.
My order is late or missing, what do I do?
All orders are dispatched with a tracking number, if your order is late or missing please contact us, we can advise on the tracking details.
How do I return my order?
For all information on returns please click here. If you have any queries regarding returns please contact us.
Can I amend or cancel my order?
Our warehouse team will begin the process of packing and dispatching your order shortly after we’ve received the order confirmation. If you notice an error or wish to cancel, please email us immediately. Please note that we cannot cancel or amend an order once it has entered dispatch. You will need to receive the item and follow the returns process for unwanted items.